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FAQ Flip Hybrid Cloth Diapers

Flip Hybrid Cloth Diaper FAQ's

From Cotton Babies, the makers of BumGenius, comes the Flip System - a flexible One-Size cloth diapering system created for those moments when real life demands options. After choosing your cover color and fastener type (snap or aplix), choose from among organic, "stay-dry", or disposable inserts.

All diapers are backed by a one-year manufacturer's guarantee and our own Enkore Kids Cloth Diaper 30-Day Satisfaction Guarantee.

Ready to shop for Flip Cloth Diapers? Click here.

Questions? Read below...

What is the warranty on Flip products?

Cotton Babies will stand behind the workmanship and materials in a properly cared for product for one year from the date of purchase. The Cotton Babies Warranty covers all components of their products including the snaps, lining, hook & loop closures, elastic and waterproofing. The warranty is extended to the original purchaser of the products only. Proof of purchase from an authorized retailer is required. If you purchased from Enkore Kids, we're happy to send you a copy of your receipt.

How do I make a warranty claim?

Product must be sent at customer's expense to Cotton Babies for examination of workmanship and materials. After reviewing your diapers, Cotton Babies may replace the diaper or provide you with simple instructions for resolving the problem you are having. Except when caused by manufacturing or component defect, this guarantee does not cover leaking, diaper odor or normal wear/tear.

Warranty is void when: The washing instructions have not been followed. The diaper has been altered. Any of the following has been used in conjunction with the use/care of the product:
  • Water temperatures exceeding 150F or 60C
  • A detergent containing additives (enzymes, brighteners, whiteners, dyes, perfumes, essential oils) or natural soap
  • Fabric softeners
  • Any caustic substance
  • Diaper rash cream
  • Product was purchased through an unauthorized retailer. Enkore Kids has been an authorized retailer of Cotton Babies products since 2005.

How many diapers do I need?

If you are using the Flip system exclusively, we recommend a minimum of 24 Flip reusable Inserts (either organic or stay dry) and 6 Flip covers. This may vary based on your child's wetting habits. Remember, wash at least every other day and rotate your stash evenly.

How do I use my Flip One-Size Cloth Diapers?

Adjust the diaper sizing by choosing the right snap setting on the front of the diaper.

  • Your diaper arrives snapped down to the "small" setting, the bottom row of snaps.
  • To use the "medium" setting, unsnap the diaper and resnap on the second row of snaps.
  • To use the diaper on the "large" setting, fully unsnap the front of the diaper. HELPFUL HINT: For overnight use, consider stuffing with two inserts and setting the diaper to be one size larger than you would for daytime use.

Adjust the insert sizing by choosing the right setting on the insert. For Stay Dry Inserts, fold the insert based on the sizing sewn into the insert. For Organic Inserts, fold the insert using the guide lines in the insert to fit the inside of the diaper cover. Put the insert in your diaper. Hold the insert in one hand and place inside the flaps on both ends of the diaper cover. Using one hand to hold the front of the insert in place, stretch the diaper and smooth the insert flat. Put the diaper on your baby. Flip Cloth Diapers go on just like a disposable diaper..

How can I tell if the diaper is adjusted to fit my baby properly?

To observe fit, pick up your baby’s legs after putting the diaper on and observe how it fits around the legs and bottom. Is it snug? If you can see “air” between the diaper and their skin, then you need to refine the fit. Trying a smaller snap setting and fasten the tabs snugly.

When you child stands up, notice how the prefold or soaker is positioned relative to the back elastic. If the insert or soaker is higher than the back elastic, lay your child down, release the tabs, pull the diaper slightly towards the front and refasten the tabs. If you notice that the front of the diaper is positioned low over your baby's thighs or that it is difficult to fasten the diaper around your baby's waist, try using a larger snap setting. This will increase the rise of the diaper and improve overall fit.

Remember, babies change shape frequently as they grow up. You may have times when your relatively young baby is using their one-size diapers on the largest setting. The same child may be on the medium setting several months later due to increased mobility.

You're out of stock of the product I want...

Contact us! We try to have all possible items in-stock for immediate shipment, but we do run out. Let us know and we'll be happy to special order exactly what you're looking for. Please allow up to 3 weeks for special order to arrive.

How do I wash my new diapers?

Before First Use: For Cotton produts, wash hot (100F/40C) 3-5 times.

During Use: Do NOT use rash creams.

Dirty Storage: Store in a dry pail/bin with some air circulation (do not store in plastic bags).

Wash:

  1. If the diaper has hook & loop closures, secure the laundry tabs.
  2. Pre-wash cold to remove waste and fight stains.
  3. Wash hot (100F/40C) with bumGenius detergent to cleanse your diapers.
  4. Follow with a second rinse.
  5. Line-dry covers and diaper shells. Tumble dry inserts, fitteds and prefolds.

Do you have any other washing tips?

  • Wash dirty diapers every other day.
  • If your diapers still stink, wash again.
  • Remove solid waste before storing in pail.
  • Use only detergent and water. Do not use other additives like vinegar or baking soda.
  • Once per month, use up to 1/4 cup bleach in the hot wash cycle (step 3) to sanitize diapers and fight odors.
  • To remove stains, lay clean, wet diapers in the sun.

IMPORTANT NOTE: To preserve your hook and loop closures, we suggest washing bumGenius products separately from heavy cotton or hemp diapers (like prefolds or cotton fitteds).

What detergent can I use?

Ingredients in certain detergents may ruin your cloth diapers or cause your baby to have a diaper rash. When washing cloth diapers, always use a detergent free of perfumes, dyes, whiteners, brighteners, softeners, enzymes, or other fabric enhancers. Using too much detergent may cause cloth diapers to leak. When using detergents not made for cloth diapers, use 1/2 the amount of detergent suggested by the detergent manufacturer for a load of 18-24 diapers. We carry several brands of cloth-diaper friendly detergents. Additional recommended detergents can be found at www.cottonbabies.com/clothdiaperdetergents.pdf

What should I avoid?

  • Do not use extra additives in your wash (like baking soda or vinegar). These ingredients are unnecessary and will cause problems in your diapers.
  • Do not use fabric softeners.
  • Do not boil your diapers.
  • Do not use rash creams without a barrier between your baby's bottom and the diaper.
  • If your cloth diapers are made with hook and loop closures, do not wash them with natural fibers. Natural fibers produce lint that will build up in the diaper's closures. This will shorten the lifespan of your closures.

My tabs aren't as sticky as they used to be. How can I solve this problem?

First check for lint in your tabs. You can clean it out with a pin or a fine tooth comb. If it isn't lint, the hooks may have relaxed. This happens over time when you exclusively line dry. Wash your diaper and then dry it in the dryer on warm heat. Be sure to let the diaper cool completely before using. This causes the hooks to recontract and become "sticky" again.

Are diaper rash creams ok to use?

Diaper rashes should be treated according to your physician's recommendations. If you need to use a rash cream, you should use a stay-dry liner or a piece of fleece between your baby's bottom and the diaper to prevent the cream from transferring onto the diapers.

My diapers are leaking. What's wrong?

The number one cause of leakage is a saturated diaper that just needs to be changed. Any diaper will leak once full. If your baby is having problems with leaks, check this first. 99% of the time, additional absorbency solves leakage problems. If that doesn't work, we've included some other trouble-shooting points below.

  • Did you prewash?

First of all, make sure that you washed everything at least once before using. There can be residue left on the fabric from the production process that can cause leakage. If you have organic or hemp diapers, they must be prewashed in hot water with a small amount of detergent 3-5 times before they become absorbent. They reach their full absorbency after 10 washes.

  • Is the insert flat?

Make sure that the insert is flat when you put the diaper on your baby. If it is twisted or wadded up, this can cause leakage. A Hemp Babies Diaper Doubler placed on top of your insert can prevent the wadding that can occur with some babies.

  • Is the wetness at the legs or the tabs?

If the diaper is leaking from the tabs or the legs, change the diaper and remove the insert. If it is saturated then your baby definitely needs a more absorbent insert or a more frequent diaper change. If the insert isn’t saturated, then the diaper may not be adjusted to fit your child properly or, if you are using a detergent that contains additives, your diapers may also have detergent buildup which can also cause leakage.

I think my diapers have detergent buildup. What should I do?

  1. Wash once in hot water with one teaspoon (for high efficiency machines) to one tablespoon (for regular washing machines) with original liquid Dawn (blue formula) and up to 1/2 cup bleach in the wash cycle.
  2. Do two additional hot water washes with no detergent to completely rinse the diapers clean. If you still see suds, keep rinsing until the diapers are rinsed clean.

How do I contact Cotton Babies?

By phone: 888-332-2243.
By email: contactus@cottonbabies.com.
To obtain an RMA number, click here.

If you are local to us, you may find it easier to have us help you in the first 30-Days with our Cloth Diaper 30-Day Satisfaction Guarantee.

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